katConnect4.3.16 - App Store
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Official App Store Link
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Publisher Description
The Knoxville Area Transit app by Ecolane allows riders to manage their trips from the convenience of their smart phone.
Flexibility to Manage Trips
Empower riders with direct access to review and manage their trips
View upcoming and completed trips, easily cancel trips
Convenient Trip Details View
Passenger notifications with accurate vehicle ETAs, reduce wait time
Ability to follow bus on a visual map to see exact location
Simple Mobile Interface
24/7 access to account profiles, settings, and reservations
Customize user preferences and save favorite destinations
NOTE: Access to some features will depend on the service guidelines for your individual transportation agency.
Version History Bug fixes and Improvements:
- Resolved issue where, when a client has a self-service account with address allowed set to no, the client was able to book a trip using POI addresses from their client profile and recently used addresses from recent trips they have taken.
- Resolved issue where rating a trip was not returning the user to the Past Trips screen.
- Resolved issue where screen titles were not always displayed at the top of the screen.
- Resolved issue where the log out button returned the user to the home page instead of logging out as expected.
- Resolved issue where deep linking failed if app was not already installed. 4.3.16 09/12/2025 Enhancements and Bug Fixes:
- Resolved issue where an error was displayed when when commas exist in the middle of street names.
- Updated Braintree SDK to 5.27+ & BraintreeDropIn SDK to 9.14.
- Updated messaging displayed when the app cannot reach the server to be more user-friendly. 4.3.14 06/26/2025 Bug fixes and improvements:
⁃ Updated the Terms of Service functionality to disable the “I agree” button until users have fully scrolled through the ToS.
⁃ Resolved issue that caused app to crash when adding or deleting a credit card, or when paying with a credit card during trip booking.
⁃ Improved usability of the device list display so that all mobility aid device options are displayed on one screen.
⁃ Resolved issue where dismissing the location permission alert sent eh user back to the Booking screen.
⁃ Resolved issue where an error message was periodically presented upon a user opening the app, causing the user to be unable to access their profile.
⁃ Updated app so that is available in portrait mode only. 4.3.12 04/07/2025 - Added spinner on home screen.
- Updated customer service text. 4.3.10 10/17/2024 4.3.9 10/07/2024
